When Do My Listings Get Updated?
Each rental listing site pulls data from Rentsync on its own schedule. How often your listings update depends on which sites you advertise on and your subscription type.
Infinity Network vs. À la Carte — Which One Am I On?
Your subscription type determines how frequently your listing data is sent to each rental listing site.
- Infinity Network clients have your listings syndicated across the full Rentals.ca network. Your data is pushed to all supported sites on a frequent, automated schedule.
- À la carte clients Update frequencies are slightly less frequent and vary by site.
Infinity Network — Update Schedule
The following sites pull a full data update every hour for Infinity Network clients.All times are EST unless otherwise noted.
|
Rental Listing Site |
Full Data Update Frequency |
Photo Updates
|
|---|---|---|
|
RentBoard |
Every hour |
Included in every pull |
|
RentCanada |
Every hour |
Included in every pull |
|
Rentals.ca |
Every hour |
Included in every pull |
|
TorontoRentals |
Every hour |
Included in every pull |
|
Louer |
Every hour |
Included in every pull |
|
RentFaster |
Every hour (full details, excluding photos) |
5 AM EST (3 AM MST) 11 AM EST (9 AM MST) 4 PM EST (2 PM MST) 7 PM EST (5 PM MST) |
|
Zumper / PadMapper |
12:30 AM EST, 6:30 AM EST, 12:30 PM EST, 6:30 PM EST |
Included in every pull |
Note: For brand-new listings on RentFaster, Rentsync will attempt to load photos at the time the listing is first created, outside of the regular photo schedule.
À la Carte — Update Schedule
Update frequencies for à la carte clients vary by site. All times are EST unless otherwise noted.
|
Rental Listing Site |
Full Data Update Frequency |
Photo Updates
|
|---|---|---|
|
RentFaster |
Every 2 hours (full details, excluding photos) |
5 AM EST (3 AM MST) 11 AM EST (9 AM MST) 4 PM EST (2 PM MST) 7 PM EST (5 PM MST) |
|
RentBoard |
Every 2 hours |
Included in every pull |
|
RentCanada |
Every 2 hours |
Included in every pull |
|
Rentals.ca |
5:20 AM EST, 1:20 PM EST, 7:20 PM EST, 9:20 PM EST |
Included in every pull |
|
TorontoRentals |
5:20 AM EST, 1:20 PM EST, 7:20 PM EST, 9:20 PM EST |
Included in every pull |
|
Louer |
5:20 AM EST, 1:20 PM EST, 7:20 PM EST, 9:20 PM EST |
Included in every pull |
|
Zumper / PadMapper |
12:30 AM EST, 6:30 AM EST, 12:30 PM EST, 6:30 PM EST |
Included in every pull |
Note: For brand-new listings on RentFaster, Rentsync will attempt to load photos at the time the listing is first created, outside of the regular photo schedule.
Other Sites
The following sites are always considered À la Carte regardless of Infinity Network or À la Carte. Update times apply to all clients.
|
Rental Listing Site |
Update Time(s) EST
|
|---|---|
|
RentCompass |
1 AM |
|
REW |
4 AM, 10 AM, 4 PM, 10 PM |
|
Kijiji |
11 AM, 11 PM |
|
GottaRent |
7 PM |
|
Logis Quebec |
6:15 AM |
|
RentersPages / Spacelist |
5:30 AM |
|
ListNet |
9 AM |
Note: Contact support@rentsync.com if you believe your listing on one of these sites is not updating as expected.
Cache Clearing
Even after a data pull, some sites hold a cached version of your listing before displaying the latest update. Cache clearing happens automatically on the following schedule:
|
Rental Listing Site |
Cache Clears Every
|
|---|---|
|
Rentals.ca, TorontoRentals, Louer |
1 hour |
|
RentBoard, RentCanada |
2 hours |
This means that even if Rentsync has sent your updated data, it may not appear on the listing site until the cache has cleared. For example, a change made to a Rentals.ca listing could take up to 2 hours to appear, one hour for the next data pull, plus up to one hour for the cache to clear.
Still Not Seeing Your Update?
If your listing has not updated after allowing sufficient time based on the schedules above, see Why Isn't My Listing Updating on Rental Listing Sites? for a full troubleshooting checklist.