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Understanding Your Syndication Status (Red, Orange, Green)

Learn what the red, orange, and green indicators in Listing Management mean and what to do if your listing is stuck on red.

Before your listings can go live on rental listing sites, you must toggle them on in the Listing Management section. Each rental listing site connection displays a colour-coded status indicator that tells you where your listing stands.

The three syndication states

🔴 Red: Unavailable Your listing cannot go live. There is something missing at the property or unit level that is preventing syndication. The most common causes are:

  • The property status is set to Disabled or Hidden
  • There are no Enabled units under the property
  • None of the enabled units have an Available status
  • No rent price has been set on any enabled, available unit
  • Units that have been excluded from syndication. See the Understanding Property and Unit Status article

Note: All four of the following must be true for a listing to be eligible to go live: the property must be Enabled, at least one unit must be Enabled, that unit must have an Available status, and that unit must have a rent price.

🟠 Orange: Ready to Sync Your property meets all the requirements to go live, but the syndication toggle for one of the rental listing site has not been turned on yet. The listing is ready — you just need to activate it.

🟢 Green: Actively Syndicating Your listing is live and actively syndicating to at least one rental listing site. Rentsync is sending your property data, and the rental listing site is pulling and displaying it.

How to toggle a listing on

  1. Click "Listing Management" from the main navigation bar
  2. Click "Standard Listings" from the sub menu
  3. Find the property you want to activate
  4. Locate the rental listing site column you want to enable
  5. Click the toggle to turn it on
  6. Click save 
  7. Click confirm in the Changes Summary pop up

 

Note: You must have at least Enabled the property and one Enabled, Available unit with a rent price for the toggle to not return a “Property Not Actively Syndicating” pop up. If the row is red, address the missing data first.

If your listing shows green but is not appearing on the rental listing site

Allow up to 48 hours from the time the toggle is turned on. Rental listing sites pull data from Rentsync on their own schedule. See Why Isn't My Listing Updating?  and Why isn't my listing updating on rental listing sites? for more detail.

Tip: you can hover over the toggle to see the date the listing was last turned on

 

Note: For Infinity Network properties, a short link to your live listing will be available in the Listing Management grid as soon as the toggle is turned on even before you have received a lead. For a la carte connections, the link will appear after your first lead is received.