Set up Auto Responders for Rental Listing Site Inquiries

Set Up Your Auto Responder

1. Choose "Listing Management" from the main navigation bar
2. Choose "Auto Responders" from the sub menu
3. Under the Auto Responder Template section, select the "'From' Name". This controls who the Auto Response appears to be from. You can select from the Property Name, your Company Name, or create a Custom Name. 
4. For the “‘From’ Email”, it is recommended to use Generic Email to prevent email bounce-backs.
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5. Fill in the Auto Response Subject field with your chosen email subject line.

1. 1. The Subject field accepts Interpolation
2. Fill out the Auto Response Message.
   1. The text editor in this section allows you to add images, format your text, and even use interpolation to include text within the email body that is specific to the property that the prospect has inquired for.
   2. If you would like to add an HTML email as the auto responder you can click the </> Source button and paste the source code. Once you press the </> Source button again, you should see a preview of the email
3. Toggle on the Activate Auto Response Email option at the top of the page.
4. When you're finished, click the "Save" button in the top right corner

Tip: Do you want to preview your Auto Response before saving? Under the Auto Response Preview section, select a Property, type in your email, then click "Send Test Email" to receive a copy of the email to your inbox.