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Call Logs

View, filter, and export a detailed record of every call made to your call tracking numbers.

 
  1. Click Leads from the main navigation bar
  2. Click Call Tracking from the sub menu
  3. Click Call Logs from the expanded sub menu

At the top of the page, a summary banner displays the total number of calls, the total number of text messages received, and the average call time


Below the banner, each call is listed with the following details:

  • The date and time of the call
  • The caller's name (if provided by the service provider)
  • The caller's phone number
  • The tracking number that was called
  • The number the call was forwarded to
  • Whether the call was completed

 

Tip: Click on any call entry to open a detailed popup showing the full call information. From this popup, you can listen to the recording of completed calls and download it for your own records.

Filter your call logs

  1. Select a date range in the Date field
  2. Select a status in the Status field
  3. Select a source in the Source field

 

Tip: Click Export CSV to download your filtered results for your own reporting.