Once you have set up your basic surveys, another tip is to directly connect to your Google My Business page or your Facebook page. That way you can view, reply to, and manage the reviews you receive from both of those sources.
To link your accounts please follow these steps once you're logged into your Review Edge account.
1. Go to Settings - Review Edge
2. Choose Connected Accounts
3. Click on the account you'd like to connect. Once you click on either Google or Facebook you will be promoted to log in with your business account information.
4. Enjoy seeing and managing your reviews in one place!