Advanced and Conditional settings on Website Forms

Advanced Settings

Each Content Block on your form has an Advanced Settings panel that gives you greater control over how a field behaves and is processed. To access it, click on a field to expand it, then click Show Advanced Settings.

Short Label: A shortened version of the field's title used for internal reference and display in reporting or email notifications.

Auto-Complete: Controls whether the browser is allowed to auto-fill this field based on a user's saved information. Can be toggled On or Off.

Placeholder: Text that appears inside the input field as a hint before the user starts typing (e.g., "Enter your full name"). This text disappears once the user begins typing.

Value When Empty: Defines what value is submitted for this field if the user leaves it blank. Useful for ensuring consistent data is passed to the platform even when a field is not filled out.

Form Name: The internal system name used to map the field to the correct data point in the Rentsync platform. This should not be changed unless directed by support, as it connects the field to how submissions are stored and processed.

CSS Class: Allows you to apply a custom CSS class to the field for styling purposes. This is typically used by developers to apply custom design to specific fields.

Behaviour: Determines any special functional role this field plays in the form. The available options are:

• N/A: No special behaviour (default)
• Toggles inquiring about a property: This field controls whether the "inquiring about a property" section of the form is shown or hidden
• Selects or narrows down a property to inquire about: This field lets the user select or filter which property they are inquiring about
• Only shown if inquiring about a property: This field will only appear when the user has indicated they are inquiring about a specific property
• Selects a career to inquire about: This field is used to let applicants select a specific career posting

Exclude Field: Determines whether this field's data should be excluded from certain outputs. Options include:

• N/A: Field is included everywhere (default)
• Exclude From Email: The field's value will not appear in the notification email sent to the property manager
• Exclude From Inquiry: The field's value will not be saved to the Rentsync inquiry/lead record
• Both: The field is excluded from both the email notification and the inquiry record

Save Type: Maps this field to a specific data type in the Rentsync system, ensuring the submitted value is stored correctly. Options include Name, First Name, Last Name, Email, Phone, City, Property, Unit, Unit Number, Number of Bedrooms, Move-in Date, Comments, and more.

Conditional

The Conditional panel allows you to control when a field is shown on the form based on the value of another field. This is useful for creating dynamic forms that only display relevant questions based on what the user has already entered. To access it, click on a field to expand it, then click Show Conditional.

Existence Based on Field: Select another field on the form that this field's visibility will depend on. The current field will only appear if the selected field meets the condition defined below.

When Specified Field: Defines the condition that must be met by the field selected above. The available options are:

• Exists: The field is present on the form (default behavior, effectively always shown)
• Has a value: The referenced field has been filled in by the user
• Does not have a value: The referenced field has been left empty
• Has the following value: The referenced field contains a specific value you define
• Does not have the following value: The referenced field does not contain a specific value you define

Example use case: You could use the Conditional panel to show the “Select a property” field only when the "Inquiring about a property?" field has a value ensuring that unit-specific questions only appear when relevant.