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Add and Manage Users

You can add as many users as needed to one Rentsync account.

Users Types

There are 2 different types of users who can access the Rentsync platform

  1. Administrators have full open access to all aspects of the account, with no restrictions. 
  2. Users/Custom Users are added with filters to control the pages each person has access to. Users with the same access levels join User Groups, which are completely customizable.

Add a User 

Before you start, ensure you are an Administrator within your Rentsync account.

  1. Click on your account profile icon at the top right corner of the Rentsync Platform
  2. Click “+ User Management” under your company info section
  3. Click on the "Users" option in the sub menu 
  4. Select the “+ Invite User” button at the top right
  5. Fill in the details of your new user: First Name, Last Name, Email and User Group 
  6. Select the “Save” button to send an invitation to your new user

 

 

Tip: It is recommended that your new user open their invitation email and follow the instructions to access the Rentsync Platform within 24 hours of sending the invitation as the invitation link expires

If a user does not log in to the platform within 24 hours you can send them a password reset to have them set a password and log in to the platform

Manage a User

you can edit which user group(s) the user is part of and send password resets

  1. Click on your account profile icon at the top right corner of the Rentsync Platform
  2. Click “+ User Management” under your company info section
  3. Click on the "Users" option in the sub menu 
  4. Click on the Users Name
  5. Check which the user group they should belong to or be removed from
  6. Click save in the bottom right corner

Note: to send a password reset click on the purple “send reset email” button when in the user editing page